Last Updated: August 23, 2026
This Refund Policy explains when and how refunds are processed by Arcfashion.
1. When a Refund May Be Issued
A refund may be provided when:
- An eligible order is cancelled.
- A returned product is approved for refund.
- The wrong product was delivered.
- The product is defective or damaged.
- The product is materially different from the product ordered or advertised.
- Arcfashion is unable to fulfill an accepted order.
- A refund is otherwise required under applicable law or our applicable policies.
2. Refund Approval
Refunds are generally processed after the relevant cancellation, return, or product verification process has been completed.
For returned products, Arcfashion may inspect the returned product before approving the refund where appropriate.
3. Refund Amount
Depending on the circumstances, the refund may include the amount paid for the eligible product.
Where applicable, eligible delivery charges and return shipping charges will be handled according to the reason for the return and the applicable terms.
Any refund will be subject to applicable law.
4. Refund Method
For prepaid orders, refunds will normally be made to the original payment method or through another legally permissible refund method.
For Cash on Delivery orders, the customer may be required to provide valid bank account or other payment details necessary to process the refund.
Customers should ensure that the refund details they provide are accurate.
5. Refund Processing Time
Once a refund is approved, Arcfashion will initiate the refund within the applicable processing period.
The time taken for the amount to appear in the customer’s bank account, card, or payment account may depend on the payment provider or banking institution.
6. Partial Refunds
Where appropriate, Arcfashion may issue a partial refund for an eligible portion of an order.
7. Failed Refund
If a refund fails because incorrect payment or bank details were provided, Arcfashion may contact the customer to obtain corrected information.
8. Promotional Discounts
If a product was purchased using a promotional discount, coupon, or offer, the refund amount may be calculated based on the actual amount paid and the applicable terms of the promotion.
9. No Unauthorized Deductions
Arcfashion will not make arbitrary deductions from an eligible refund. Any applicable charges or deductions will be based on the disclosed terms, circumstances of the transaction, and applicable law.
10. Contact Us
For refund-related questions:
Arcfashion Customer Support
Email: support@arcfashion.test
Phone: +91 90000 00000
Address: Mumbai, Maharashtra, India
This Refund Policy may be updated when necessary to reflect changes in our services or applicable requirements.